Oneleaseapp is committed to protecting your information and this Privacy Policy (“Policy”) outlines the limited manner in which we will use your information. We will only use your information for delivering Oneleaseapp services and will not sell or share your Personally Identifiable Information with persons or entities not affiliated with Oneleaseapp without your permission, other than as set forth in this Policy. The inherent nature of Oneleaseapp services involves the sharing of your personal information with owners and managers of rental properties whenever you instruct us to make an application on your behalf. You should familiarize yourself with each property’s privacy policy prior to instructing us to make an application on your behalf. We may from time to time change this Policy, and will notify you via the email address associated with your account 30 days prior to the effective date of the change. By visiting our web site, you consent to let us gather and use your information as set forth in our policy then in effect at the time we use your information.

This site contains links to and from other Web sites. This policy applies to the collection of information on the Oneleaseapp.com Web site. If you linked to Oneleaseapp.com from another Web site or link to another Web site from Oneleaseapp.com, please review the Policy for those Web sites. Oneleaseapp.com is not responsible for the privacy policies of Web sites to which it may be linked. If you have any questions regarding this Policy you can contact us at secureprocessing@oneleaseapp.com

Important Terms

Throughout this Policy we use several specialized terms. "Personally Identifiable Information" is information that tells us specifically who you are, like your name, street address, birth date, email address, billing address, user ID number (including, if applicable, customer ID number and account number), social security number, credit card number, and other non-public information that is associated with the foregoing. "User Information" means all Personally Identifiable Information and any other forms of information discussed in this Policy, including the Internet Protocol (IP) address of a user's computer. We use the term "aggregate" to mean combining information from various persons or users. Information is said to be "anonymized" if it does not identify individual persons or entities or associate a particular person or entity with such information.

When We Collect User Information, What We May Collect, And How We May Use It

The table that follows summarizes when we collect user information, what we collect, and how we use it.

When we collect user information	What we may collect	How we may use it
You visit our website but don't create an account.	No Personally Identifiable Information, unless you linked to Oneleaseapp.com from another Web site and that Web site passes your information to us (typically limited to your name, email address, phone number, and a unique identifier). The following information is collected automatically without input from you: Domain name and host from which you access the internet. IP address of your computer or other device Browser Software Operating System	We use this information to help track our sources of traffic, organize and analyze IP addresses so that we can provide efficient service and enhance security. We may share this anonymized information with third party experts to make recommendations to us about our operating procedures. If another website passes your information to us and you don’t create an account within sixty (60) days, we delete your information from our system.
You visit our website and create an account.	All information above, plus: Your full name Your email address Your best contact phone number A password Your selected security question and your answer	We use this information: To ensure that only you are able to access your account. To communicate effectively with you via e-mail and SMS (if you authorize us to do so) during your use of Oneleaseapp services. To notify the Website that you linked from that you have created an account. (If you request us to submit an application on your behalf) To create your account with the property you are applying to and establish a temporary email address for our use in monitoring the status of your application with the property.
You complete fields and web pages required to make an application for rental housing.	Drivers License # or other Government-issued ID Social Security Number Your email address Selected information on additional occupants of the rental property you’re applying to Your residence history. Your work & income history. Emergency contact information Questions about any criminal & eviction history Vehicle Information Pet or Service Animal Information	We use this information to make an application for rental housing on your behalf, pursuant to your express permission and instruction. If you linked to Oneleaseapp.com from another website in which We use this information to make an application for rental housing on your behalf, pursuant to your express permission and instruction. If you linked to Oneleaseapp.com from another website in which you have an account, we may notify such website of your progress in completing required fields and web pages, but we won’t share any specific information contained in such fields and pages.
You complete fields and web pages required to provide a method of payment to the owner or manager of rental housing.	Name on Credit or Debit Card Card Number Card Expiration Date Card Security Code	We use this information only after you have instructed us to make an application for rental housing on your behalf. The payment method is provided to the owner or manager of the property to which you are applying to pay for amounts due with your application.
Another Oneleaseapp user has identified you as a potential roommate or lease guarantor.	Your name, email address, and phone number as provided by another Oneleaseapp user.	We use this information to send you an email invitation to create an account and accept or reject the other user’s characterization of your role in their application for rental housing. In the event that you don’t create an account within 60 days of the invitation, we delete your information from our system.
Another Oneleaseapp user has provided information on your behalf required to make an application for rental housing	See item 3 above.	We use this information to make an application for rental housing on your behalf, pursuant to your express permission and instruction. If you linked to Oneleaseapp.com from another website in which you have an account, we may notify such website of your progress in completing required fields and web pages, but we won’t share any specific information contained in such fields and pages.
You participate in a Oneleaseapp customer satisfaction survey	Your responses to questions concerning your experience with: Oneleaseapp the apartment property where you leased	We aggregate survey responses and share the responses with other parties in order to identify areas for improvement. We may also publish aggregate survey results on our website so that other users may consider the experiences of others as part of their apartment search process. We may also publish, on an anonymized basis, specific quotes from your survey responses.

Cookies

Cookies are small text files stored by your browser that allow us to learn more information about your visit or use of our web site and Services. We may use cookies to tie you to your User Information and to deliver personalized and relevant information specific to your needs. We may also use cookies to track patterns on our site to help us improve the user experience.

With Whom Might We Share Your Information

Oneleaseapp will only share your Personally Identifiable information with third parties as follows: (1) with owners and managers of rental properties in connection with making an application on your behalf pursuant to your instruction and authorization, (2) if required to do so by law or if necessary to respond to a legal process, (3) with providers of other services pursuant to your instruction and authorization to prefill form fields for your convenience (i.e. utility, TV, and internet services, insurance companies or brokers, etc.), (4) with outside parties providing services to Oneleaseapp.com who are bound by the terms of this Policy, or (5) in connection with the sale, merger, or other transfer of substantially all of the assets of our business to another entity.

Service Providers Disclosure

We use other third parties to provide email delivery services on our site. When you sign up for Oneleaseapp.com email services, we will share your email address as necessary for the third party to provide that service.

These third parties are prohibited from using your Personally Identifiable Information for any other purpose.

Legal Disclosure

We reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

How To Delete Or Modify Your Information And Change Email Permission

Via the MyOneleaseapp page, you may delete or modify all elements of your Personally Identifiable Information at any time. Note that any changes made while you have an active application submitted may delay or otherwise adversely impact the processing of such application. Once an application has been submitted, certain elements of your User Information will become part of our permanent books and records. Also on the MyOneleaseapp page, you may change the setting for e-mail and SMS permission. A separate opt-out is provided on the footer of each email and SMS we send to you.

Data Security

We have deployed technology and security measures designed to protect User Information. When you submit Personally Identifiable Information via our site, that information is subject to a variety of protections both on-line and off-line, including password-protected systems, 128 bit SSL encryption, firewalls, strict screening and authorization of personnel, and restricted access to space where personally identifiable information may be displayed on computer monitors. On a periodic basis, we also perform security audits of our data center to help ensure a more secure site. However, no data transmission over the Internet can be guaranteed as 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us or receive from us.

Protect Your Password

When you initially create an account with us, you will provide us with an email address and a password, along with selection of a security question and your answer. To subsequently sign-in, you will need to enter your correct email address and password, and in some instances will have to answer the security question. We designed this password-protected system to help safeguard your User Information. To help us further protect your User Information, we ask that you not, lend, give, or otherwise disclose any passwords to any unauthorized person, or permit any unauthorized person to use your accounts or related User ID or passwords except as specifically permitted by this Policy. Moreover, we will never ask for your User ID or password in an unsolicited phone call or in an unsolicited email.

How To Contact Oneleaseapp.Com About Our Privacy Policy And Privacy Practices

By Email: secureprocessing@oneleaseapp.com

By Phone: (888) 595-5953

By Mail: 2964 Peachtree Rd NW, Suite 700, Atlanta, GA 30305

Changes To The Privacy Policy

Oneleaseapp.com may update its Policy from time to time. If we decide to change our Policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and by email notice to the email address associated with your account.

Effective Date

April 2, 2016

Get Started